Privacy Statement
This Privacy Statement consists of the following sections:
- General
- Privacy
- What do we do with your data?
- Subscriptions
- Customer Service
- Newsletters
- Social Media
- Fraud
- Reviews
- Cookies
- Questions and Complaints
1. General
Vadelo ("Vadelo," "vadelo.nl," "we," "our," "us") respects the privacy rights of its online visitors/customers ("you," "your") and recognizes the importance of protecting the information collected about them.
Vadelo has a "Privacy and Cookie Policy" that serves as a guideline for how we collect, store, and use the information provided by our visitors.
The following information is provided by Vadelo to reassure our visitors and allow them to be fully informed about these guidelines. By visiting vadelo.com, you accept and agree to the guidelines and practices described in this Privacy and Cookie Policy and our Terms and Conditions.
Vadelo may use personal information for sending newsletters, sending quotes and company information, and to provide a personalized shopping experience for its visitors.
This Privacy and Cookie Policy does not apply to websites managed by other organizations to which we link, and we are not responsible for any personal information you transmit to these third parties through Vadelo. Therefore, always make sure to read the privacy policy of these companies before sharing your personal information with them.
2. Privacy
We are responsible for processing personal data as shown in this privacy statement. For any questions and/or comments, you can contact us using the details below.
Vadelo
Schellingstraat 22
4879 Nk Etten-Leur
info@vadelo.nl
Vadelo collects personal information in various ways when you leave your email to receive our newsletter or to request a quote. By registering, you accept the collection of your personal data by Vadelo.
3. What do we do with your data?
It's important to know that we handle your data with utmost care. We store this data securely and it's not accessible to unauthorized individuals. Your data is used internally by Vadelo unless it's necessary to share this data with someone else. In that case, we ensure that they handle it as securely as we do. We use your data for various purposes, such as processing your order and providing offers that match your preferences.
Additionally, we collect information about website traffic, wishlists, and other commercial information, which we use to analyze consumer patterns for internal research, marketing purposes, and to adapt our website to better meet consumer demands.
4. Subscriptions
We have a subscription policy for email communication. When you subscribe to the newsletter, you will receive occasional emails from Vadelo. After subscribing, you can also unsubscribe from our email list at any time. The purpose of the subscription is to gather information to provide you with up-to-date information and product offers from us.
By subscribing to our newsletter, you consent to receiving communication from us via email. However, each time we contact you via email, you will have the option to unsubscribe from this service by clicking the unsubscribe button at the bottom of the email. Additionally, you can unsubscribe by sending an email to info@vadelo.nl.
Newsletter subscribers receive email notifications for new products, special offers, events, and discounts.
We never sell your information to third parties for marketing purposes.
5. Customer Service
You can reach us via email:
info@vadelo.nl
We are also reachable by phone:
085-7111107
To assist you quickly, we look up your details in our system so we can answer your question or find a solution as soon as possible. We also analyze these contact moments to improve our service and serve you better next time.
6. Newsletters
To stay fully informed about the latest collection and promotions, you can sign up for our newsletters. We may ask for your interests in the future so we can send newsletters that match your preferences.
We send the newsletter approximately once a week, except for special promotions. If you no longer wish to receive newsletters, you can easily unsubscribe via info@vadelo.nl.
7. Social Media
If you contact us via social media, we do not store your data.
8. Fraud
While we hope to never encounter fraud, if necessary, we use customer data to prevent and combat fraud. If necessary, we may need to provide data to government authorities.
9. Reviews
We greatly appreciate reviews and would love to hear from you if you're satisfied with your purchase. When leaving a review, you can choose whether to leave your personal information and whether we can contact you.
If you're curious about the data we have about you or if you want to modify or delete something, please contact customer service.
10. Cookies
The information below is provided to fully inform you about what cookies are and which cookies we use at Vadelo. This way, you can make an informed decision about accepting these cookies.
What are cookies?
A cookie, also known as a web cookie, browser cookie, or HTTP cookie, is a piece of information sent from a website and stored on a user's hard drive while they browse a website, tracking the user's actions on that website. When the user revisits the same page, the stored data in a cookie can be retrieved by the website to inform it about the user's previous activity.
Use of Cookies by Vadelo
Vadelo uses cookies that we can retrieve when you visit our website in the future. By browsing our website, you give us permission to place a cookie on your browser and retrieve it when you revisit Vadelo.nl in the future. We use cookies, among other things, to track how often a visitor accesses our website. To do this, we use website functionality cookies and website analytics cookies.
The use of cookies is an industry standard, and most web browsers are set to automatically accept cookies. However, you can change this if you wish to prevent cookies from being automatically accepted. If you choose to limit or not receive cookies from our website, you can still use most features of our website, such as viewing and ordering products, but please be aware that not everything will function as intended. If you want to delete cookies already stored on your device, refer to the help section of your browser.
11. Questions and Complaints
If you still have questions after reading this or need clarification about our Privacy and Cookie Policy, please send an email to info@vadelo.nl.