This Privacy Statement consists of the following sections:
- What do we do with your data?
- Customer Service
- Social Media
- Questions and Complaints
Vadelo ("Vadelo," "vadelo.nl," "we," "our," "us") respects the privacy rights of its online visitors/customers ("you," "your") and recognizes the importance of protecting the information collected about them.
Vadelo may use personal information for sending newsletters, sending quotes and company information, and to provide a personalized shopping experience for its visitors.
We are responsible for processing personal data as shown in this privacy statement. For any questions and/or comments, you can contact us using the details below.
4879 Nk Etten-Leur
Vadelo collects personal information in various ways when you leave your email to receive our newsletter or to request a quote. By registering, you accept the collection of your personal data by Vadelo.
3. What do we do with your data?
It's important to know that we handle your data with utmost care. We store this data securely and it's not accessible to unauthorized individuals. Your data is used internally by Vadelo unless it's necessary to share this data with someone else. In that case, we ensure that they handle it as securely as we do. We use your data for various purposes, such as processing your order and providing offers that match your preferences.
Additionally, we collect information about website traffic, wishlists, and other commercial information, which we use to analyze consumer patterns for internal research, marketing purposes, and to adapt our website to better meet consumer demands.
We have a subscription policy for email communication. When you subscribe to the newsletter, you will receive occasional emails from Vadelo. After subscribing, you can also unsubscribe from our email list at any time. The purpose of the subscription is to gather information to provide you with up-to-date information and product offers from us.
By subscribing to our newsletter, you consent to receiving communication from us via email. However, each time we contact you via email, you will have the option to unsubscribe from this service by clicking the unsubscribe button at the bottom of the email. Additionally, you can unsubscribe by sending an email to email@example.com.
Newsletter subscribers receive email notifications for new products, special offers, events, and discounts.
We never sell your information to third parties for marketing purposes.
5. Customer Service
You can reach us via email:
We are also reachable by phone:
To assist you quickly, we look up your details in our system so we can answer your question or find a solution as soon as possible. We also analyze these contact moments to improve our service and serve you better next time.
To stay fully informed about the latest collection and promotions, you can sign up for our newsletters. We may ask for your interests in the future so we can send newsletters that match your preferences.
We send the newsletter approximately once a week, except for special promotions. If you no longer wish to receive newsletters, you can easily unsubscribe via firstname.lastname@example.org.
7. Social Media
If you contact us via social media, we do not store your data.
While we hope to never encounter fraud, if necessary, we use customer data to prevent and combat fraud. If necessary, we may need to provide data to government authorities.
We greatly appreciate reviews and would love to hear from you if you're satisfied with your purchase. When leaving a review, you can choose whether to leave your personal information and whether we can contact you.
If you're curious about the data we have about you or if you want to modify or delete something, please contact customer service.
The information below is provided to fully inform you about what cookies are and which cookies we use at Vadelo. This way, you can make an informed decision about accepting these cookies.
What are cookies?
A cookie, also known as a web cookie, browser cookie, or HTTP cookie, is a piece of information sent from a website and stored on a user's hard drive while they browse a website, tracking the user's actions on that website. When the user revisits the same page, the stored data in a cookie can be retrieved by the website to inform it about the user's previous activity.
11. Questions and Complaints